Our Patient Participation Group [PPG]


The overall aim of our group [PPG] is to develop a positive and constructive relationship between patients, the Practice and the community it serves, ensuring the practice remains accountable and responsive to all its patients needs. University Southgate Practice is a member of the Pershore Local Commissioning Network, which is a member of the Birmingham South & Central Clinical Commissiong Group.

Our group key roles are:-


  1. Create and improve two-way communication between patients, the Practice and the community it serves.


  1. To bring a sense of partnership between Practice and patients.


  1. Provide an avenue for patients’ input in the way facilities and services are planned and executed, to add humanity to, and influence those services.


  1. Provide constructive two-way feedback on patient and community needs, concerns and interests.


  1. Support the Practice in good health promotions, preventative medicine and health literacy


  1. Collect patient opinions and experiences to help the practice to evaluate its services.


  1. Communicate to the practice community and/or the wider community information about the practice.


  1.  Liaise with the Pershore LCN group of practices to share and develop best practice and/or resources.


Our Patient Participation Group Membership


All registered patients are welcome to join the PPG.  Specialist sub-groups may be formed to deal with specific topics utilising individual skills and interests.  Our Practice and PPG is one of eleven local medical practices that comprise the Pershore Group of Practices in the South Birmingham area. Now known as a LCN (Local Commissioning Network) which forms part of the BSC (Birmingham South & Central Clinical Commissioning Group.


Our LCN aims and objectives include:-


    • A consortium based Patient Liaison group in order to engage with its patients to work together on shaping future services in General practice.


    • Communication links with patients about services being delivered and issues relating to the delivery and use of them; this may or may not be directed by local or national policies.


    • The LCN Patient Liaison group of practices meet regularly four times a year and during that time develop ways to meet and listen to the views of the patients in all  practices.